Video Mystery Shopping

 

                                                                                     

The TSCM Group provides Video Mystery Shopping (VMS) Services

Mystery Video Shopping is similar to it's counterpart, "mystery shopping", except the shopping experience is documented by a licensed investigator utilizing  hidden video equipment. Your staff will never know when, where, or  how the "shop" will occur.  There are many reasons to use this enhanced service, as the final product you receive shows  actual business activity. Video shopping will also act as an incentive to keep personnel "on their toes". If you are losing sales to competitors, you owe it to yourself to find out why. With video shopping, you can watch a transaction take place from start to finish. If no sale is made, at least you can see why.

 

The mystery of mystery shopping ?

Most standard mystery shoppers receive minimal compensation, fill out a pre canned form, and submit it to their employer describing their brief visit or experience. Standard mystery shoppers can be anyone, sometimes with little credibility. Most standard mystery shoppers want to get in and out of the business to be surveyed as fast as possible, so they can proceed to the next assignment, after receiving their sometimes free goods. .............

Enter Mystery Video Shopping.

 

Video shopping is extremely valuable for:

Contact us if you are interested in mystery video shopping. Licensed investigators with discreet techniques will provide you with accurate, visual documentation of a sale event or activity at your business. This service is inexpensive, will identify service deficiencies, and will help to increase your sales!

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